Contact Us

We are a small family-run business and we answer our own emails. If you have a question about an order, an ingredient or which supplement suits you, get in touch and a real person will reply.

Email

hello@shivay.uk
We aim to reply within one working day.

Telephone

01753 820170
Monday to Friday, 9am to 5pm. Closed weekends and bank holidays.

Registered address

Lilylisa Ltd T/A Shivay Herbals
713 Banbury Avenue
Slough
Berkshire
SL1 4LR
United Kingdom

Before you write

A few things that may save you a message:

  • Order not arrived? Check the tracking link in your dispatch email first, then let us know your order number.
  • Want to return something? See our Delivery & Returns page for the current window and how to start a return.
  • Ingredient or allergen question? Every product page lists full nutritional information and allergens. Quote the product name and we will confirm.
  • Taking medication or pregnant? Please speak to your GP or pharmacist. We cannot give medical advice.

Food supplements are not a substitute for a varied diet and healthy lifestyle. Our products are not intended to diagnose, treat, cure or prevent any disease.

Get in Touch

Have a question or need assistance? We'd love to hear from you.